Healthcare Assistants
HCA Staffing
Healthcare Assistants (HCAs) are essential members of the healthcare team, providing practical and emotional support to patients. Serenity Alley offers highly trained HCAs to enhance your care services.

Responsibilities of Our HCAs
Monitoring patient conditions and reporting concerns to medical staff.
Monitoring patient conditions and reporting concerns to medical staff.
Providing companionship and emotional support to patients and their families.
Providing companionship and emotional support to patients and their families.
Helping patients with daily living activities, including bathing, dressing, and feeding.
Helping patients with daily living activities, including bathing, dressing, and feeding.
We turned to Serenity Alley for urgent nurse staffing, and they exceeded our expectations. The team demonstrated professionalism, efficiency, and a commitment to compliance. The candidates they provided were highly skilled and brought significant value to our organization!
Serenity Alley’s specialized recruitment process helped us find outstanding healthcare professionals. Their team took the time to understand our needs, provided excellent support, and delivered top-quality candidates. Our team has never been stronger. Fantastic service!
Serenity Alley provided exceptional staff for our care home. The candidates were professional, compassionate, and perfectly matched our requirements. Their seamless service made recruitment stress-free. We highly recommend them for reliable healthcare staffing!
Serenity Alley has been a fantastic partner in meeting our staffing needs. Their team provided us with skilled and compassionate healthcare professionals who were a perfect fit for our facility. The recruitment process was smooth, and their attention to detail ensured we received the right candidates every time. We’ve been impressed by their professionalism and the high quality of service they provide. I highly recommend Serenity Alley for any healthcare staffing requirements.
FAQ's
What settings can your HCAs work in?
Our Healthcare Assistants (HCAs) are trained and experienced in a variety of settings, including hospitals, care homes, hospices, private residences, and community care environments. Whether you’re looking for support in a clinical setting or for personal care at home, our HCAs are adaptable and able to provide high-quality care in different environments.
Are your HCAs qualified to handle complex care needs?
Yes, many of our HCAs are trained to provide care for patients with complex needs. This includes specialized care for individuals with conditions such as dementia, palliative care needs, post-operative recovery, and more. Our HCAs receive additional training to ensure they can handle a range of conditions and provide compassionate, high-quality care.
How quickly can I request an HCA?
We understand that care needs can be urgent, so we aim to provide staff within 24 hours for urgent requests. For non-urgent, scheduled staffing needs, we recommend reaching out at least 48 hours in advance to allow us time to match the right HCA to your requirements. We pride ourselves on quick response times and ensuring that all your staffing needs are met promptly.
Do your HCAs provide companionship services in addition to care?
Yes, in addition to providing personal care, our HCAs offer companionship services to ensure that patients feel supported and engaged. This includes assisting with social activities, emotional support, and helping patients feel comfortable and less isolated during their care.